One airport pick up and one airport drop off in private car (one car per villa each way, per booking)
Welcome drinks and hamper upon arrival
Daily continental breakfast
Use of our villa chef. You pay for the ingredients and transport only
Fast reliable wifi in all areas of the villa
Mobile phone (domestic calls only) for guests use throughout their stay, pre-programmed with important numbers such as villa staff, drivers, taxis, restaurants / spas and emergency contacts.
Please contact us for a price if your dates are not here.
NOTE: Umalas Retreat reserves the right to amend prices as we deem necessary. Pricing for confirmed bookings will always stand.
TERMS & CONDITIONS:
50% deposit required when making your booking. Payment can be made via Paypal, or direct deposit into our Australian or Indonesian bank account.
Balance payable 30 days prior to arrival. Bookings not fully paid within 30 days of arrival may be cancelled.
Check in time is 2pm, check out time is 11am.
Late check out up to 6pm is available at a cost of Rp 200k per hour or part there of, subject to villa availability.
Late checkout after 6pm is available charged at 75% of previously nightly rate paid, subject to villa availability.
Rp 3mil refundable security deposit required.
CANCELLATION POLICY (DIRECT BOOKINGS ONLY):
For cancellations made 60+ days before your stay, an administration fee of 10% of the full accommodation cost is payable by you.
For cancellations made 30-60 days before your stay, 50% of the full accommodation cost is payable by you.
For cancellations made less than 30 days before your stay, 100% of the full accommodation cost is payable by you. * Balance payable 30 days prior to arrival.
Bookings not fully paid within 30 days of arrival may be cancelled.
NOTE: WE HIGHLY RECOMMEND THAT YOU OBTAIN TRAVEL INSURANCE AS SOON AS YOU HAVE BOOKED YOUR FLIGHTS AND / OR ACCOMMODATION, TO PROTECT YOU IN THE EVENT THAT YOUR CIRCUMSTANCES CHANGE, AND YOU CANNOT TRAVEL AS PLANNED.